TICKETS

PUBLIC TRANSIT DIRECTIONS

The TTC traveller has four options to reach Casa Loma by way of public transportation

Go to Dupont station (located two stops north of St. George station on the Spadina- University line) and walk north two blocks on Spadina Ave. At this point, visitors have the option of climbing the Baldwin Steps (110 steps) at Spadina Ave. and Davenport Road or walking up the hill on the west side of the castle.

Go to Spadina station and take the Davenport 127 bus to Davenport & Spadina. Get off the bus and climb the Baldwin steps (110 steps ), or take the bus one stop further to Davenport and Walmer and walk up the hill on the west side of the castle.
Go to St. Clair West station on the Spadina-University line, walk east on St. Clair to Spadina, turn right (south) and keep walking (approximately 15 minutes) to the castle.

Go to St. Clair station on the Yonge line. Take the St. Clair streetcar (going West) to Spadina Road (5-minute ride-during construction this service is temporarily being provided by buses), get off and walk south on Spadina Road (approximate 10-minute walk) to Casa Loma.

UBER/LYFT AND TAXIS

Uber, Lyft and Taxis are allowed to enter the East Parking lot for free to access the pick up/drop off area.

DRIVING DIRECTIONS

From the South-West

(Windsor, London etc.)
Take the 401 East to Allen Road (Allen Expressway). Go south on the Allen Expressway to Eglinton Avenue West. Turn left (east) on Eglinton to Spadina. At Spadina, turn right (south). Continue on Spadina until you reach the front of the Castle, which is just south of St. Clair Ave.

From the North-East

(Ajax, Oshawa, Scarborough etc.)
Take the 401 West to the Don Valley Parkway. Go south on the D.V.P. to Eglinton Avenue East. Go west on Eglinton to Spadina. Turn left (south) on Spadina. Continue on Spadina until you reach the front of the Castle, which is south of St. Clair Ave.

Parking: There is paid parking onsite at Casa Loma. Flat rate of $20 per vehicle (cash, credit or debit is accepted).
Please review the onsite signage and if needed, additional paid parking is available at George Brown College (south of Casa Loma, off Macpherson Avenue).

Please note the East Parking lot opens for general parking after 5pm daily (after coach parking is no longer required).

PARKING

There is paid parking onsite at Casa Loma. Flat rate of $20 per vehicle (cash, credit or debit is accepted).
Please review the onsite signage and if needed, additional paid parking is available at George Brown College (south of Casa Loma, off Macpherson Avenue).

Please note the East Parking lot opens for general parking after 5pm daily (after coach parking is no longer required).

ACCESSIBILITY

Currently, Casa Loma is able to provide the following areas of accessibility:

  • Multimedia audio guides are available in American Sign Language and Visual Description.
  • Persons with special needs pay regular admission; escort(s) is admitted for free.
  • Special need dogs are welcome in Casa Loma and Casa Loma Estate Gardens.
  • Casa Loma’s entrance is located at One Austin Terrace. The main door is wheelchair accessible when both front doors are open. The wheelchair ramp has a handrail.
  • Taxis and special needs vehicles may drop off visitors in the East Parking Lot.
  • The Box Office is located to your right in the front vestibule of Casa Loma.
  • A limited number of wheelchairs are available free of charge.
  • All exhibit rooms on the first, second and third floor are wheelchair accessible. The only exemptions are: The Queen’s Own Rifles Room and Pellatt Room located on the third floor and The Servant’s Room located between the second and third floor
  • There is one small heritage elevator in Casa Loma that is staff operated.
  • The basement, second and third floor of Casa Loma are accessible by elevator. The elevator is staff operated and only used for visitors who are unable to climb the stairs. Strollers are not permitted on the elevator. The 800-foot tunnel that leads to the Carriage Room, Potting Shed and Stables has stairs. The Scottish and Norman Towers have spiral staircases.
  • The lower garden terrace of Casa Loma is accessible by the East Garden gate. As well, the lower garden terrace is accessible from the Great Hall and the Library located on the main floor.
  • Accessible washrooms are located on the main floor.
  • Written transcripts of the audio guide and the Sir Henry Pellatt documentary (in English) are available upon request.
  • There are two wheelchair accessible parking spots located in the West Parking Lot.
  • Large print maps are available upon request.
Directions

PUBLIC TRANSIT DIRECTIONS

The TTC traveller has four options to reach Casa Loma by way of public transportation

Go to Dupont station (located two stops north of St. George station on the Spadina- University line) and walk north two blocks on Spadina Ave. At this point, visitors have the option of climbing the Baldwin Steps (110 steps) at Spadina Ave. and Davenport Road or walking up the hill on the west side of the castle.

Go to Spadina station and take the Davenport 127 bus to Davenport & Spadina. Get off the bus and climb the Baldwin steps (110 steps ), or take the bus one stop further to Davenport and Walmer and walk up the hill on the west side of the castle.
Go to St. Clair West station on the Spadina-University line, walk east on St. Clair to Spadina, turn right (south) and keep walking (approximately 15 minutes) to the castle.

Go to St. Clair station on the Yonge line. Take the St. Clair streetcar (going West) to Spadina Road (5-minute ride-during construction this service is temporarily being provided by buses), get off and walk south on Spadina Road (approximate 10-minute walk) to Casa Loma.

UBER/LYFT AND TAXIS

Uber, Lyft and Taxis are allowed to enter the East Parking lot for free to access the pick up/drop off area.

DRIVING DIRECTIONS

From the South-West

(Windsor, London etc.)
Take the 401 East to Allen Road (Allen Expressway). Go south on the Allen Expressway to Eglinton Avenue West. Turn left (east) on Eglinton to Spadina. At Spadina, turn right (south). Continue on Spadina until you reach the front of the Castle, which is just south of St. Clair Ave.

From the North-East

(Ajax, Oshawa, Scarborough etc.)
Take the 401 West to the Don Valley Parkway. Go south on the D.V.P. to Eglinton Avenue East. Go west on Eglinton to Spadina. Turn left (south) on Spadina. Continue on Spadina until you reach the front of the Castle, which is south of St. Clair Ave.

Parking: There is paid parking onsite at Casa Loma. Flat rate of $15 per vehicle (cash, credit or debit is accepted).
Please review the onsite signage and if needed, additional paid parking is available at George Brown College (south of Casa Loma, off Macpherson Avenue).

Please note the East Parking lot opens for general parking after 5pm daily (after coach parking is no longer required).

PARKING

There is paid parking onsite at Casa Loma. Flat rate of $15 per vehicle (cash, credit or debit is accepted).
Please review the onsite signage and if needed, additional paid parking is available at George Brown College (south of Casa Loma, off Macpherson Avenue).

Please note the East Parking lot opens for general parking after 5pm daily (after coach parking is no longer required).

ACCESSIBILITY

Currently, Casa Loma is able to provide the following areas of accessibility:

  • Multimedia audio guides are available in American Sign Language and Visual Description.
  • Persons with special needs pay regular admission; escort(s) is admitted for free.
  • Special need dogs are welcome in Casa Loma and Casa Loma Estate Gardens.
  • Casa Loma’s entrance is located at One Austin Terrace. The main door is wheelchair accessible when both front doors are open. The wheelchair ramp has a handrail.
  • Taxis and special needs vehicles may drop off visitors in the East Parking Lot.
  • The Box Office is located to your right in the front vestibule of Casa Loma.
  • A limited number of wheelchairs are available free of charge.
  • All exhibit rooms on the first, second and third floor are wheelchair accessible. The only exemptions are: The Queen’s Own Rifles Room and Pellatt Room located on the third floor and The Servant’s Room located between the second and third floor
  • There is one small heritage elevator in Casa Loma that is staff operated.
  • The basement, second and third floor of Casa Loma are accessible by elevator. The elevator is staff operated and only used for visitors who are unable to climb the stairs. Strollers are not permitted on the elevator. The 800-foot tunnel that leads to the Carriage Room, Potting Shed and Stables has stairs. The Scottish and Norman Towers have spiral staircases.
  • The lower garden terrace of Casa Loma is accessible by the East Garden gate. As well, the lower garden terrace is accessible from the Great Hall and the Library located on the main floor.
  • Accessible washrooms are located on the main floor.
  • Written transcripts of the audio guide and the Sir Henry Pellatt documentary (in English) are available upon request.
  • There are two wheelchair accessible parking spots located in the West Parking Lot.
  • Large print maps are available upon request.

Liberty Grand   |  Blueblood Steakhouse  |  Don Alfonso 1890  | Cibo Wine Bar

CASA LOMA IS OPEN daily 9.30AM - 5PM
1 Austin Terrace, Toronto, ON | T: (416) 923-1171 | E: info@casaloma.ca
Privacy Policy | Terms of Use | AODA Policy | Site by TC  | Font size: Small / Medium / Large

© 2021 Liberty Entertainment Group

CASA LOMA IS OPEN daily 9.30AM - 5PM
1 Austin Terrace, Toronto, ON | T: (416) 923-1171 | E: info@casaloma.ca
Privacy Policy | Terms of Use | AODA Policy | Site by TC  | Font size: Small / Medium / Large

 

Liberty Grand   |  Blueblood Steakhouse  |  Don Alfonso 1890  |  Cibo Wine Bar  

Join our mailing list to receive updates and offers from Liberty Entertainment Group

You have Successfully Subscribed!

CasaLoma.ca Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order, subscribe to a newsletter, fill out a form or enter information on our site.

Provide us with feedback on our products or services Make a reservation
How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
• Understand and save user’s preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, It won’t affect the user’s experience .

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By emailing us

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We will notify the users via in-site notification
• Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

CasaLoma.ca
1 Austin Terrace
Toronto, ON
Canada
info@CasaLoma.ca

Last Edited on 2018-04-21

CasaLoma.ca TERMS OF USE

info@CasaLoma.ca

INTRODUCTION

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full and without reservation. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

LICENSE TO USE WEBSITE

Unless otherwise stated, and/or its licensors own the intellectual property rights published on this website and materials used on . Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages, files or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website in neither print nor digital media or documents (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website;
  • redistribute material from this website – except for content specifically and expressly made available for redistribution; or
  • republish or reproduce any part of this website through the use of iframes or screen-scrapers.

Where content is specifically made available for redistribution, it may only be redistributed within your organization.

ACCEPTABLE USE

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities on or in relation to this website without ‘s express written consent.

This includes:

  • scraping
  • data mining
  • data extraction
  • data harvesting
  • ‘framing’ (iframes)
  • Article ‘Spinning’

You must not use this website or any part of it to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without the express written consent of .

RESTRICTED ACCESS

Access to certain areas of this website is restricted. reserves the right to restrict access to certain areas of this website, or at our discretion, this entire website. may change or modify this policy without notice.

If provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. You alone are responsible for your password and user ID security..

may disable your user ID and password at ‘s sole discretion without notice or explanation.

USER CONTENT

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

reserves the right to edit or remove any material submitted to this website, or stored on the servers of , or hosted or published upon this website.

‘s rights under these terms and conditions in relation to user content, does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

NO WARRANTIES

This website is provided “as is” without any representations or warranties, express or implied. makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

PRIVACY

Liberty Entertainment Group,  shall never knowingly sell or distribute client information or information collected through their websites.

Customers shall not use Liberty Entertainment Group,  network in an attempt to circumvent user authentication or security of any host, network, or account.  Liberty Entertainment Group,  will fully cooperate with investigations of violations of systems or network security. This also includes cooperating with law enforcement authorities in the investigation of suspected criminal violations. Users who violate system or network security may incur criminal or civil liability.

REASONABLENESS

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

OTHER PARTIES

You accept that, as a limited liability entity, has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against ‘s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect ‘s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as .

UNENFORCEABLE PROVISIONS

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

GENERAL

The parties acknowledge that Ontario, Canada law shall govern and agree to submit to the courts of Ontario, Canada. All actions shall be commenced within one (1) year of the date of cause of action arising.

Contacting Us

If there are any questions regarding these Terms of Use, you may contact us using the information below.

The full name of CasaLoma.ca is Liberty Entertainment Group.

Liberty Entertainment Group

25 British Columbia Road

Toronto, ON M6K3c3

Canada

info@CasaLoma.ca

Last Edited on 2018-04-21